Complaints Procedure

Merchant Taylors’ Prep welcomes suggestions and comments from parents, and takes seriously complaints and concerns they may raise. Please direct complaints to Mr Chester via the School office. In addition, parents may contact Ofsted or ISI if they have any concerns about their child's education experience:

Ofsted: Royal Exchange Buildings, St Ann's Square, Manchester, M2 7LA, Phone: 08456 014772;

ISI: CAP House, 9-12 Long Lane, London EC1A 9HA Phone: 020 7600 0100.

Our Complaints Policy is available from our office on request.